Privacy policy

Effective Date: 26 Aug. 2024

Elssy ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the limited personal information of users ("you", "your") when using the Elssy application, which is designed to provide learning assistance and educational support. By accessing or using the Elssy application, you agree to this Privacy Policy.

1. Information We Collect

The only personal information we collect from users is your email address.

1.1 Email Address

When you sign up for or use the Elssy application, we collect your email address for account creation and communication purposes.

1.2 Non-Personal Information

We may collect non-identifiable information to enhance app functionality, such as:

• Usage Data: Information about how you use the application (e.g., session duration and activity within the app).

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To create and manage your account: Your email address is used to create your account and enable login.
• To communicate with you: We may use your email address to send you important updates, notifications, or responses to your inquiries.
• To improve our services: Non-personal usage data helps us understand how the app is used and make improvements to the user experience.

3. Sharing Your Information

We do not sell, rent, or share your email address with third parties, except in the following circumstances:

• With service providers: We may share your email address with third-party service providers who assist us with app operations, such as cloud storage or email delivery services.
• To comply with legal obligations: We may disclose your email address if required to do so by law or in response to a court order, subpoena, or other legal processes.

4. Data Storage and Security

We take the protection of your data seriously and implement security measures to safeguard your email address from unauthorized access or misuse. However, no security system is entirely foolproof, and we cannot guarantee the absolute security of your data.

4.1 Data Retention

We retain your email address for as long as necessary to provide you with access to the Elssy application or as required for legal or compliance reasons. You can request to delete your account and associated data at any time.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the email address associated with your account.
• Correction: If your email address is incorrect, you can request corrections.
• Deletion: You can request the deletion of your account and email address by contacting us.
• Withdrawal of Consent: You may opt-out of communications by unsubscribing from our emails or contacting us.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the Elssy application with an updated "Effective Date." Your continued use of the application after any changes to the policy constitutes acceptance of those changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please contact us at:

• Email: support@elssyapp.com 

By using the Elssy application, you acknowledge that you have read and understood this Privacy Policy.